TANZ Code of Ethics
All members are required to comply with the following:
1
to consider our relationship with the public, builders , architects and counsel as vital for the future of tiling
2
to provide quality installations with in all aspects of the tiling trade following best practice, and manufactures specifications at all times
3
to follow manufactures specifications with a trusted system
4
to treat all clients with fairness, honesty and dignity
5
to use trade knowledge to benefit the client and not exploit their lack of understanding
6
to be able to stand behind any and all tile installations as being correct
7
to sort any dispute conflict or disagreement promptly and fairly
8
to be a positive member, sharing knowledge and supporting other members where ever possible
9
being proactive in supporting TANZ and its goals in strengthen the association and the tiling trade, protecting the reputation of TANZ and its associated members, to the best of our abilities
10
to inform TANZ of any issues that may have a detrimental effect on the association or the tiling industry